Guarantee
All of our products are guaranteed to meet the descriptions on our web site. If you are not completely satisfied, BatsBirdsYard.com will replace the product or refund your money upon return receipt of the product less any shipping and handling charges that BatsBirdsYards.com incurred on the original shipment.
- The customer is responsible for the return postage of all merchandise and the package must be insured for the purchase value.
- Merchandise must be returned undamaged in the original shipping container.
- The customer must notify BatsBirdsYard.com of your intention to return a product within 72 hours from date of receipt. Contact Us.
- Upon receipt of your order, closely inspect the shipment to make sure all items are in good condition and have not been damaged during shipping. If you find a damaged item, you must contact the carrier to file a damage claim report within 24 hours from receipt of the product.